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The Public Interest Advocacy Centre shares the latest news, media releases and blog posts about our consumer protection work. Check back for updates or subscribe to our newsletter.
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Huge increase in consumer complaints requires CRTC to investigate
FOR IMMEDIATE RELEASE OTTAWA – Consumer complaints to the Commission for Complaints for Telecom-television Services...
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FCAC confirms banks “mis-selling” products to consumers
Report shows Canada needs a Financial Consumer Code TORONTO, March 20, 2018 – Two of...
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CRTC throws consumers to telco sales dogs
“You’re on your own” if you get upsold or oversold while buying communications services OTTAWA,...
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CRTC widens the digital divide
Lower-income Canadians will have to rely upon the market or hope the Federal government helps...
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FAIR Canada and PIAC Welcome Steps to Ensure Compliance with OBSI Requirements
FAIR Canada and PIAC welcome the CSA, IIROC and MFDA taking a step in the...
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Media Release: CCTS Annual Report Shows Need for Internet Code and Sales Practices Review
Media Release CCTS Annual Report Shows Need for Internet Code and Sales Practices Review FOR...
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Wireless Code Now Stronger for Consumers
CRTC outlaws phone locking; clarifies shared data plan charges OTTAWA, June 15, 2017 – The...
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Media Advisory, PIAC and ACORN Canada will Comment on Government’s proposed low-income broadband announcement at the Canadian Telecom Summit 2017
(TORONTO) At 8:45 AM EDT June 5, The Honourable Navdeep Bains, Minister of Innovation, Science...
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Proposed Air Passenger Rules Set for Take Off
Most important rights will be outlined by the Canadian Transportation Agency OTTAWA, May 16, 2017...