Huge increase in consumer complaints requires CRTC to investigate

FOR IMMEDIATE RELEASE OTTAWA – Consumer complaints to the Commission for Complaints for Telecom-television Services...

FCAC confirms banks “mis-selling” products to consumers

Report shows Canada needs a Financial Consumer Code TORONTO, March 20, 2018 – Two of...

CRTC throws consumers to telco sales dogs

“You’re on your own” if you get upsold or oversold while buying communications services OTTAWA,...

CRTC widens the digital divide

Lower-income Canadians will have to rely upon the market or hope the Federal government helps...

FAIR Canada and PIAC Welcome Steps to Ensure Compliance with OBSI Requirements

FAIR Canada and PIAC welcome the CSA, IIROC and MFDA taking a step in the...

Media Release: CCTS Annual Report Shows Need for Internet Code and Sales Practices Review

Media Release CCTS Annual Report Shows Need for Internet Code and Sales Practices Review FOR...

Wireless Code Now Stronger for Consumers

CRTC outlaws phone locking; clarifies shared data plan charges OTTAWA, June 15, 2017 – The...

Proposed Air Passenger Rules Set for Take Off

Most important rights will be outlined by the Canadian Transportation Agency OTTAWA, May 16, 2017...